Privacy Policy

Your personal information

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

When you shop at www.kingsleysmythe.com, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website (“User Information”). We may collect this information even if you do not register with us.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service, or be used to present you with Kingsley Smythe products which are relevant to your browsing history when you visit other websites.

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner’s Office.

We use your information only for the following purposes:

• Processing your orders;
• For statistical or survey purposes to improve our website and its services to you;
• To serve website content and advertisements to you (on this or other, third party sites such as Google platforms;
• To administer this website;
• If you consent, to notify you of products or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

If you create a shopping account while ordering online you may be given the option to receive information from Kingsley Smythe Ltd by post, e-mail or telephone, about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by telephoning us on 01234 567890.

Your personal Information may be disclosed to other businesses within Kingsley Smythe Ltd and to reputable third parties who will help to deliver your garden furniture order. Kingsley Smythe Ltd requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. We will not release your Personal Information to any company outside of Kingsley Smythe Ltd for mailing or marketing purposes unless you have agreed and given us your consent via the option tick box.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

Our details

This website is owned and operated by Kingsley Smythe Trading Limited.

We are registered in England and Wales under registration number 14478817 and our registered office is at Rotunda, Montpellier St, Cheltenham GL50 1SX.

Our main place of business is at Poppy Barns, Lambourn Woodlands, Hungerford, RG17 7TT

You can contact us:

• By post, using the main business address above.
• Using our website contact form – https://www.kingsleysmythe.com/contact.
• By email – [email protected].