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Reviews and Testimonials

On this page you will find genuine reviews and testimonials, all freely given by our customers.

We are always grateful to receive considered and honest feedback – positive or negative – as it really does help us to improve our customer service. Improving our customer service is something we strive to do continuously. We know we don’t get it right all the time and sometimes things also happen that are completely outside of our control but we really do pay attention to all feed back that is given honestly and in good faith. So we thank you for your comments (especially the nice ones) because they do help us to improve our business.

Please note that the months of March through to the end of August are exceptionally busy for us and while we always do our best to respond to emails there may be a delay in us getting back to you. Thanks for your understanding.

Kingsley SmytheI just wanted to say that I received my garden table & chairs and I have posted a positive review on Trustpilot…I believe in giving credit where it’s due. Delighted with it!

John McC

Kingsley SmytheThank so much, table & chairs received on Friday, have been used today for Sunday lunch in the sun, & will be perfect for wedding on Friday, Greatly appreciate your speedy delivery. Wonderful service.

Katie B

Kingsley SmytheThis is the second time we have ordered from you and we have been delighted with the previous set and your customer service .

Yvonne

Kingsley SmytheJust recieved my new garden furniture, fabulous. Excellent assembly service from Steve and Dave too, many thanks to all,

Susan M.

Kingsley SmytheYour service to me has been everything one expects from an excellent company. It is what you do when things go wrong that differentiates the excellent from the average.

Craig

Kingsley SmytheYour delivery team contacted me today informing me of collection of the damaged chair and delivery of the replacement. All I can say is wow, your service is absolutely fantastic, the delivery team were superb, spending a short time informing me about the company, the products etc. I have been in sales and lately in delivery, both involving customer service. If I could give you 11 out of 10 I would. I would like to thank you and your team and please pass on a thank you to the delivery guys, I know how much a customer thank you is appreciated. I hope you gain some future business from us as we have already had compliments on the product and have recommended you. Well done.

Robert & Susan S.

Kingsley SmytheThanks for a great service. The total experience of buying and receiving our teak furniture set from Kingsley Smythe was an easy and enjoyable experience. The product is great quality and superb value, and the delivery and assemble surpassed expectation. Please thank everyone involved and I highly recommend your organisation and products to anyone. Many thanks GP - Norfolk

Graham P.

Kingsley SmytheLaura many thanks for your prompt response. Such a delighted to deal with a company that delivers excellent customer service.

Kay

Kingsley SmytheHi Lee, Thank you so much. We love our hexagon small tables and will be recommending you to our friends. Also fantastic customer service Thanks again

Mrs Francoise M

Kingsley SmytheI have just received the weather cover and had to let you know how impressed I am with the quality and fully expect it to outlast the generous 5 year warranty. I would also like to thank you for keeping me informed of the progress and delay which was so informative and allayed any fear that it would get forgotten. The whole purchase experience has been straightforward, professional and friendly. Once again many thanks and best wishes for the future

Peter K

Kingsley SmytheCame quickly. Two courteous and helpful delivery men. Excellent quality, highly delighted with purchase. Included free cushions and cream umbrella which fits in middle of table. No parasol base needed.

Review kindly left on Amazon

Kingsley SmytheI just wanted to say thank you very much for the service that we have received from you, it is always a pleasure. The cushions arrived on Saturday are just what we expected and although summer is almost over this year they will come into their own in due course. I have also left feedback.

Ms Tracy D

Kingsley SmytheHi Just took delivery of the teak furniture we ordered, just like to say thanks for the top quality service and top quality furniture. Very happy with it. Thanks again

Mr John C

Kingsley Smythe...And can I just add that we are really pleased with the garden table and chairs, and the two men that delivered and set up the table for us were extremely helpful and polite. We will defiantly (sic) be using your company in the future and recommending you to family and friends. Thanks again,

E. L.

Kingsley SmytheFantastic service from KS. There was a bit of a mix up with the delivery, with my order ending up 1/2 mile away with the neighbour, but David rectified this quickly and with a lovely grace that is so hard to find these days! I'm not sure many other delivery drivers would have come back to sort everything out!

Mr F. W.

Kingsley SmytheGreat product. The lads that delivered were fab thank you.

Vicki S.

Kingsley SmytheI am writing to say a huge thank you for my order which has just been delivered and assembled by Andy. We are so pleased with the dining set. I also wanted to let you know what a credit Andy and his colleague are to you. The delivery was so efficiently done and the guys were such a pleasure. Please pass on my thanks to them, and to your team.

Janet R.

Kingsley Smythe‘A big thank you for your very personal and friendly service not only at the show but on the phone. Delivery went smoothly too so I give you 5 Green stars’

J.B. A Trustpilot review

Kingsley SmytheWe went from awful to excellent customer service and are happy with our purchase. Based on our experience I would highly recommend Kingsley Smythe.

C.U. This review kindly left on Trustpilot

Kingsley SmytheWe bought a table+chairs set for the garden. The team delivered the set on time (within 3 days!), and installed it with great diligence. They also followed up with one item that was back-ordered. Thank you!

Michel. This review kindly left on Trustpilot

Kingsley SmytheBrilliant service with prompt delivery and friendly professional attention in assembling and placing the furniture where we wanted it. A great product and high quality.

James H. This review kindly left on Trustpilot

Kingsley SmytheEverything was precisely as agreed and promised. The delivery team were just as all the other reports suggested, very friendly capable and nothing was a problem for them. They even assembled the product and took away the large amounts of cardboard. This is a proper firm, does what it says on the tin, and with great warmth and friendship. Thank you all at KS!

Timothy Z. This review kindly left on Trustpilot

Kingsley SmytheThoroughly delighted with our garden furniture which was delivered last week about a month after ordering it which was quicker than expected. The delivery team were polite, efficient and friendly and all communication before and on the day of delivery was excellent.

Mairi M - This review kindly left on Trustpilot

Kingsley SmytheOur new patio table and chairs have just been delivered, and we are very pleased with them. I should like you to pass on our thanks to the delivery team (I am afraid I didn’t catch their names), who were very friendly as well as being very efficient. They gave us a lot of good advice on how we should look after the furniture. Please pass on our thanks to them.

Alan B

Kingsley SmytheDear Laura Just to say table now delivered and thank you for the upgrade The delivery guys were very nice and happy a credit to your company Extremely pleased with the table it’s perfect on the new patio Thanks again

J S

Kingsley SmytheHello Just wanted to say thank you so much for a very quick, professional service. Easy to ordered, arrived within a week, and quickly put together by the friendly delivery team. Product itself looks fantastic, well built and finished. Thank you so much!

Geoff C

Kingsley SmytheI ordered the extending Nobel table set (with 6 x chairs, green cushions, a large green parasol and a Lazy Susan) at the Ideal Home Show and all arrived within a week. Very pleased with everything. Packing was very substantial so nothing damaged or marked. Very good service all round and I would recommend their range of teak furniture to anyone. Have since bought a small round folding table which I collected directly from their warehouses at Cadley near Marlborough. Very friendly and professional team and many thanks to Lee for showing us around

Greg M

Kingsley SmytheBuying garden furniture isn’t something you do every day and the team at Kingsley and Smythe made our purchase a pleasure. So knowledgeable about the products and such great quality furniture. We feel we have a bargain and it has really complimented our garden. I would not hesitate in using again or recommending to anyone looking for great quality garden furniture at great prices.

Simon C

Kingsley SmytheAs a senior citizen I was concerned about buying a garden table online, I read the reviews which were positive and I am delighted to say I am more than happy with the table. The quality is excellent it has been very well made and the dispatch time was very quick I was so surprised. The drivers were very helpful and kept me informed as to when they would arrive. I would not hesitate to use Kingsley Smythe again or recommend the company to my friends.

Margaret K

Kingsley SmytheOrdered an 8 seater extending table and 8 chairs with seat pads plus a parasol. Great company, the order was delivered much earlier than expected after they contacted us to ensure that this would be acceptable. The delivery guys were very pleasant and helpful. The furniture is as described on the web site, exceptional quality, We are really pleased with our new garden furniture and would have no hesitation in ordering from this company again in the future.

Catherine M

Kingsley SmytheGreat company, high quality garden furniture. Just taken delivery of our garden table and chairs, John and Alfie delivered the items with great care and attention and where really pleasant and helpful, you couldn’t wish for nicer people. The quality of the items are exceptional and if I could give more than 5 stars in this review I would. I have no hesitation in recommending this company. Thank you.

Judith

Kingsley SmytheReally pleased with our 8 price set I picked up Friday. Easy to use website, PayPal payment spread and good value were key to me choosing Kingsley Smythe. Good coms to arrange the collection from the warehouse too.

Rees K

Kingsley SmytheOrder and delivery completely seamless - arriving earlier than we'd expected - a wonderful surprise for Fathers Day. Bought on the basis of online reviews, sight unseen. More than happy with product on arrival - great quality and super comfortable. Would definitely recommend.

Amanda B

Kingsley SmytheWe are delighted with our new garden furniture! Ordering was easy, with very helpful staff. Delivery came much sooner than anticipated; everything was extremely well packaged and the courier company kept us informed of date and time of delivery. The delivery drivers were friendly and efficient. Most importantly, the quality of our table and chairs is excellent: they are good and sturdy and should last a long time. We have no qualms at all in recommending Kingsley Smythe to everyone!

Lucile E

Kingsley SmytheWithout doubt the most helpful, professional and courteous company I’ve dealt with. From customer care to the delivery driver…..I honestly can’t recommend them enough. We are delighted with our garden furniture. Thank you all so much

Jaqueline S

Kingsley SmytheBoth purchasing and delivery were good experiences. I was able to call up, have the phone answered really quickly and have a pleasant conversation about which table & chairs to purchase. This was followed up by a delivery man, Victor, who went through extra mile by taking the table and chairs into the back garden, when there was no one able to meet him, so they didn’t get stolen. I would definitely recommend Kingsley Smythe.

Susan B

Kingsley SmytheVery happy with the table and 8 chairs. Looks really great on the patio The service from the team was brilliant, great communication, and the delivery guys charming efficient and on time. Put it together for me and took all the packaging away. Great value for money. Thank you very much

Lyn

Kingsley SmytheRecently Ordered new garden dining set. It was extremely cost effective, high quality and delivered efficiently with friendly service throughout the entire process. I would have NO problem in recommending this company to family friends and colleagues

Christopher E

Kingsley SmytheThe quality of this furniture is excellent, the finish, especially on the chairs is superb. The free parasol and cushions are also very good. The table arrives flat packed, but is easier to assemble than Ikea furniture. Delivery (to West Cornwall) took several weeks, but understandably this was in order to muster an economic van load. Great value.

John

Kingsley SmytheOrdered Nobel 8 seater set. Was told 5-6 weeks delivery. 2 weeks later got a text to say delivery next day. Luckily we were in so no problem. Set was delivered by two very friendly chaps who weren't at all fazed by the fact they had to cart it 100 yards to our patio as their van was too long to get round the corner into our drive. The quality of the table and chairs is excellent and they look great. Chairs are a little more upright than we would prefer, but we will solve that with some cushions.

Andrew

Kingsley SmytheBought 120 cm folding Sunburst round table and 4 Highness stacking chairs in April 2022. Very good quality, thick solid timber well made, packaged well, Stacking chairs stack well, are great style for dining (good support for your back). Had a query rang office, communication was good answered all my questions. Delivery was quick and delivery staff were helpful and polite . Yes I would buy from this company in the future and also recommend to family and friends

Heather N

Kingsley SmytheThe table and chairs I ordered are perfect and such good quality. Delivery was on time - I had a call to arrange delivery day and then on the day another call to let me know the exact time they would arrive. Delivery men even carried the table and chairs into my garden! 100% recommend

Charlotte

Kingsley SmytheWe are absolutely delighted with our 6 seater Nobel dining set, 60cm lazy susan, and PVC-free cover. This deluxe set is worth every penny. We just need to purchase a water shedding pole and the set will be complete. The service from Kingsley Smythe Ltd was exceptional.

Amanda V

Kingsley SmytheI had a great experience regarding the delivery of my dining set. It looks fantastic in my garden and I can't wait to use it. The craftsmanship is excellent and the chairs are really comfortable. Also I want to extend my thanks for the great customer service and the efficiency of the delivery men. All in all a great experience. Thank you.

Ann G

Kingsley SmytheTop quality product and service Hi we ordered a teak table, stacking chairs with cushions and a parasol. When delivered there was a small problem with the table. After a quick email a new table was promised with a Sunday afternoon delivery stated. ( just two days since my contact !). A very helpful gentleman called Victor arrived with my new table on Sunday afternoon and even built it for us to check everything was perfect. Amazing customer service. Thank you so much I would not hesitate to use again and recommend too. 5 Stars!

Fiona

Kingsley SmytheExcellent product, excellent service Excellent from the beginning. I emailed a question, I then had a phone call, I placed an order for a dining table and 6 chairs and it arrived. I was expecting a 10 week wait, but within 2 weeks it was here and put together for me. The service was impeccable, and the furniture is gorgeous. I'm so happy I went teak in the end, I was looking for cast iron but the teak is so much nicer. The furniture is finished to a very high standard. The parasol and cushions are really good quality too. I can't fault it, and can't wait to use it. Thank you, it's good to buy from a local business that actually delivers a high class service and product.

Sally-Anne P

Kingsley SmytheGreat company to deal with, delivery on date promised and great communication throughout. Furniture was delivered by very friendly, helpful and polite guys. The patio set is very good quality, sturdy and well manufactured and we are very pleased with our purchase

Tony B

Kingsley SmytheWe saw our ideal garden furniture at the Devon County Show, where prices were competitive. Super quality garden furniture, comfortable and good looking. Delivery was earlier than expected, just in time for a lunch party. Very pleased all round. Would recommend this company.

Fiona P

Kingsley SmytheI bought a beautiful ten seat table and chairs from Kingsley Smythe at a garden show at the weekend. You can often expect long delivery terms, but lo and behold, today I got a call, suggesting delivery tomorrow. 3 days from purchase to delivery, amazing. You get personal service from this family run business and beautiful furniture to boot, that will last for years to come. Can't wait to entertain my friends.

Tina

Kingsley SmytheVery pleased with my garden furniture, upgraded to the table I had wanted but didn't order due to longer expected delivery so an unexpected bonus. Delivery was excellent in challenging conditions, very friendly, helpful and efficient. Much better quality than I was expecting 'sight unseen'. Very glad I went for the assembly option too, everything installed, checked and rubbish taken away. Thanks very much!

Karen

Kingsley SmytheThank you for quick delivery and wonderful service delighted with our purchase Many thanks - Alex

Ales S.

Kingsley SmytheThank you so much for delivering our garden table, chairs and cushions yesterday. We are so pleased with the excellent quality and workmanship - it is of a very high standard and looks absolutely beautiful in our garden. The communication has kept us up to date and the two delivery men let us know prior to arrival they were on their way. They followed instructions to our property which is difficult to find, were polite and courteous, carried to where we asked them, handled the items with care and gave advice on how to look after the gorgeous teak wood, also giving us some cleaner, a soft cloth and sandpaper to treat some fine surface marks on the table. The service all round could not have been better and was well worth the long wait for delivery. Thank you again.

Anne and Ken J.

Kingsley SmytheThank you so much , excellent service and very good value.

Carole S.

Kingsley SmytheBetween Suez Canal, Covid, Brexit and other challenges, we do have a stunning set of garden furniture. Fabulous quality, and I’m happy and relieved with end result and very happy to recommend Kingsley Smythe as a quality, honourable and honest company. Thank you for your help in sorting it all out.

H. C.

Kingsley SmytheHi K S Team, Just wanted to say a huge thank you for getting our garden furniture set to us in time for our wedding anniversary party! We were so thrilled, and it was perfect timing really, and made all the difference on the day. Thank you,

Rachel F.

Kingsley SmytheHi Laura, We have this morning taken delivery of our order of Teak circular table and four chairs. My wife and I would like to take this opportunity to thank you and your company for the first class service you have provided. This includes your couriers who gave us 90 minutes notice and arrived on time. In these days of overpricing and poor service it is very rewarding to find a company that continues to exercise good business practice. I should end by saying that we are very pleased with our new patio furniture and would not hesitate to recommend your company to family and friends.

Alan and Wendy G.

Kingsley SmytheA huge thank you. My fabulous furniture was delivered this morning. The two chaps who delivered and assembled it were great. Am so happy!

Karen W.

Kingsley SmytheWe recently purchased an eight-seater garden table. Having first viewed the company on-line we then visited the Ideal Home Exhibition and met them first hand. The product and service were absolutely first class. The overall package which included seat covers and parasol was far and away the most competitive in pricing we had come across. Delivered on time by Sam and Jack who could not have been more friendly and helpful. Two of the seat covers were of a slightly different shade to the other six, which was not a problem as Laura resolved this straightaway proving great customer aftercare, which can be a rarity these days. We cannot recommend this company highly enough to others and would certainly look to them again in the future.

T. C.

Kingsley SmytheHi folks Well pleased with the furniture and service from your company. Friends and neighbours have all commented on the quality shape of the furniture so thanks again. I believe in letting companies know as so many people need to complain these days. The “Thank You” leaflet is also excellent which has given me ideas for my family company.

David W.

Kingsley SmytheThank you ever so much. The guys were lovely yesterday very professional and we do love the set.

K.F.

Kingsley SmytheBrilliant Table - We are very happy with this purchase. It looks very nicely done, very comfortable and really lovely looking.

Carmen B. Amazon Review

Kingsley SmytheKingsley Smythe were so easy to deal with and delivered the furniture at the agree time. The delivery guys were extremely polite and helpful, very nice people! The product itself is replacing an exact same item, that has lasted for 18 years, and this set will no doubt last just as long. It is very good quality, very sturdy and looks lovely. The parasol is good quality with a winding handle for easy opening. The cushions are very similar to the ones that we've had for the last 18 years, so I have no doubt about their durability and comfort. Overall we are extremely pleased with both the service we have received and the quality of the furniture!

Amazon Review

Kingsley SmytheExceptional service from Kingsley Smythe.

Iain

Kingsley SmytheThank you so much, the table and chairs are fabulous I'm really happy with them.

Kingsley SmytheJust emailing to let you know our new perfect table has arrived and been unpacked by Victor. What a professional man who did a great job. We are very impressed with how your company dealt with this problem and would have no hesitation in recommending your company to family and friends.

Fiona E.

Kingsley SmytheIt has arrived and it's beautiful! The delivery team was super friendly and got it all done quickly and without any issue. Thanks so much!

A. C.

Kingsley SmytheA quick note to say how pleased we are with the new furniture. I’ve left a review on Amazon, but just like to say what a nice company you are to deal with and thank you to all the staff.

T. B.

Kingsley SmytheOur eight seater outdoor dining set arrived early this morning. We are delighted with it and the delivery men were friendly and very efficient. Many thanks. We just need some warm sunny days now to enjoy it.

Stephanie J

Kingsley SmytheI would just like to say thank you for the garden furniture and bench that I have purchased from you recently. They are stunning to look at and I cannot wait for the warmer weather to arrive to use them. I would also like to send my thanks to the extremely helpful delivery men.

D.C.

Kingsley SmytheThat’s great and many thanks for the fast response. Brilliant service from yourselves, as is the furniture.

M. M.

Kingsley SmytheMany thanks we love the bench, excellent quality and looks fantastic!

Phil C.

Kingsley Smythe1 word for Kingsley Smythe - AMAZING !! That goes for quality of the goods, variety of styles, customer service and the guys who deliver! You certainly get what u pay for! Very happy customer. Thankyou I’m just waiting for the table parasols to b restocked and i'll be ordering from them again! I’d recommend this company to everyone! You won’t b disappointed, Thankyou Kingsley Smythe

Sent in by text 9/11/21

Kingsley SmytheThanks for all you help, both my husband and myself are delighted at the quality of the furniture and your exceptional customer services. We will certainly recommend you to our friends. regards

Denise

Kingsley SmytheWe bought an 8 chair dining set this Summer and have been delighted with the product, such high quality and beautiful to look at. The customer service has been excellent. there was a delay with our parasol which was communicated clearly. I must give a special mention to Laura who has been fantastic throughout the whole process. I would highly recommend this company.

Eleanor

Kingsley SmythePurchased the eight seat dining set earlier in the year, had a problem with a couple of the chairs cracking. Emailed Laura who told me they were busy but would send someone out to look at chair. They arrived today and replaced chairs. Can’t fault the after sales, would definitely buy from this company again.

Anthony S.

Kingsley SmytheGreat quality table set, much quicker delivery than expected (ordered Monday arrived Saturday), and incredibly helpful and friendly delivery/installation team. 2 chairs had cracks in and they immediately replaced them with others from the van. Was initially struggling to decide where to buy teak garden furniture as there are so many sites with seemingly amazing deals but then dodgy business addresses or little information, so am glad I went with a legitimate company like Kingsley Smythe.

Dominic B.

Kingsley SmytheWe have recently purchased a teak table and chairs (with parasol) following a disastrous attempt to purchase with another company. Our products were delivered swiftly (with a back order for the parasol and cushions) and we are really pleased with the quality of the products and the service (keeping us updated with the problems re delivery of parasol and cushions). Whilst we could not have our first choice of colour for the upholstery we are still very satisfied with the service and understand the supply and delivery issues. We are just so happy to have garden furniture this year!! Laura at customers services is still addressing a few problems we have had but we would still purchase from this company ( and just have ) and recommend them. Thanks for the great experience in these troubled times of finding services and suppliers who can deliver and understand their customers’ needs.

Sent without name

Kingsley SmytheI was very pleased with the aftercare. We had some friends over at the weekend and they thought the furniture was beautiful and asked where we’d bought it from. We were of course, happy to share and recommend based on our experience. Thanks for going the extra mile to ensure you have a 100% satisfied customer. It really makes a difference.

Marcie S.

Kingsley SmytheWould 100% recommend, the furniture is absolutely beautiful, so pleased with the quality. Laura was absolutely brilliant, she kept us informed (there were some issues with stock…but we were happy to wait and I’m so pleased we did, the furniture was so lovely it was well worth the wait) and the delivery was so easy. Very well packaged with minimal assembly (which was a relief😂 but was easy to do). I really cannot tell you how lovely the furniture is and such good quality. We had been looking for such a long time and I’m so pleased we decided to use Kingsley Smythe, absolutely fantastic from start to finish.

Gem

Kingsley SmytheVery pleased with the beautiful teak table and chairs, cushions and parasol. The two delivery men were extremely helpful and put the furniture together beautifully. The parasol (huge and gorgeous) arrived today after a long delay due to the Suez Canal blockage, so no fault of the company. The staff were always polite and explained the delay. Would definitely recommend the firm and products.

Judith M.

Kingsley SmytheAfter a lot of research we decided to buy our table and chairs from Kingsley Smythe, and have no regrets whatsoever. It took awhile to come due to the mad world of COVID. Laura was always at hand to keep us up to date when I contacted her. Delivery arrived and we had it put together for us and took all the packaging and we’re not only polite and respectful of our garden, they were very informative on aftercare of the table. We had an issue with one of our chairs. Laura sorted it very quickly and above what we expected. A company I would use again and recommend to one and all!

Dorie

Kingsley SmytheWhen I ordered a teak table and chairs, with parasol in April, I knew I would have to wait until July for the parasol. The garden table and chairs all arrived on time and in perfect condition. However, the parasol still hadn't arrived mid July - I phoned and emailed, the respond was quick and clear. Kingsley Symthe apologised and explained about the lateness and decided to give a token refund as the order was unlikely to arrive soon, thus providing a contribution to buy a parasol from elsewhere. A kind gesture, particularly in Covid times. Anyway, today I was delighted when a surprise delivery of a beautiful garden parasol. Thank you for your perseverance in chasing suppliers, it is much appreciated.

Maxi

Kingsley SmytheI had my garden table and chairs delivered assembled by the delivery men they were really nice and polite and did a brilliant job and clearing and taking all the cardboard and with them the furniture is really lovely the chairs are so comfortable and beautiful made I Recommend this company as it’s nice to have really good service and a bonus they have a telephone number Brilliant really happy customer.

Eve C.

Kingsley SmytheHave just unpacked and assembled this splendid set of garden furniture and could not be better pleased. Although it had the same issues as the last two negative reviews*, a soft brush and a light shower sorted it out. Company owners Laura and Lee have been really helpful throughout the buying process and l am happy to give my recommendation. *The issue Mr DWL referred to in his testimonial is something called 'surface mould' and unfortunately despite our best efforts, this sometimes occurs if the environmental conditions are right on the long sea journey from Indonesia. We do our best to check all items prior to delivery but on occasions this can be missed. Surface mould will have no negative effect on the furniture at all and a quick wash with mild soapy water will easily remove it - or just install it outside as planned and the first rain shower will see it gone. We thank Mr DWL for doing exactly the right thing and also for not making a fuss about it or sending in a negative review. Quite the opposite in fact! Thank you Mr DWL.

Mr DWL

Kingsley SmytheWhat a Great company this is with Staff who are second to none. They've looked after my Wife and I from ordering our Product to complete Satisfaction. We ordered a set of Teak, sustainable hard wood, garden furniture, hand made from Indonesia. It's absolutely beautiful and really looks the part in our garden. I had a look at what the company does with regard to the sourcing of the basic materials and it's very impressive. They only back legitimate people who manage and care for their material stocks. Laura, who is a leading light in the Company, couldn’t be more helpful or polite. The delivery Guys were brilliant, nothing was too much trouble for them, from assembly to positioning. My suggestion to any would-be purchasers is to look no further than this company! What they are also doing toward Conservation is beyond reproach. Keep up the Great Work Guys and God Bless.

Ken S.

Kingsley SmytheAbsolutely delighted with the furniture and the service we received from Kingsley Smythe. Massive Thank you to Andy who delivered the table and was just so helpful.

Jan P.

Kingsley SmytheDelivered today which is brilliant, good quality furniture the guys were very professional and assembled the table for us. Would definitely use this company again.

Di & Colin

Kingsley SmytheWhen we ordered our furniture set at the Lingfield show, I said to my wife that it was too good to be true. Our furniture was delivered today and I cannot begin to say how delighted we are. It is without doubt the best quality garden furniture we have seen and I cannot recommend Kingsley Smythe enough. Quality product with excellent service.

Bob S

Kingsley SmytheCredit where credit's due, especially given the additional workload resulting from the shipping delays, Covid, extra demand etc. From my perspective, you have all been brilliant!

Andy

Kingsley SmytheTo all at Kingsley Smythe. After many have used our new garden table and chairs we want to say again how full of praise we are for your furniture and especially your service. For a chance "find" on the internet we could not have been more successful.

Jenny R

Kingsley SmytheThank you for all your help Laura, excellent customer service I must say.

Martyn

Kingsley SmytheJust wanted to say Thankyou Laura for all your help getting this order done. Love the table and chairs. Thankyou again for everything.

Mrs T Langley

Kingsley SmytheThank you for our lovely garden furniture, it’s been a pleasure from start to finish. The furniture is stunning, such good quality.

A Bowers

Kingsley SmytheThank you so much for my beautiful table, chairs and bench. The delivery guy was amazing and the furniture is simply amazing! Thank you so much!

E Park

Kingsley SmytheBought this set a couple of months ago, absolutely amazing! Well made, service was impeccable, all the pieces were checked on delivery, information was given how to care for the furniture from extremely cheerful staff. Have recommended you to all our friends who love the set. Thank you so much, we will enjoy this set for many years to come. Fantastic company.

T Jane

Kingsley SmytheThank you we received the beautiful furniture today... I fell in love when I order now I am mad in love. Is so beautiful and just perfect for what we want. Thank you to delivery staff and all the team, very happy.

L Spaiuc

Kingsley SmytheGreat service, kind family and really helpful, very pleased only my daughter said it is so nice and we need a new patio to put it on.

M Portman-Lewis

Kingsley SmytheThank you so much for your fantastic customer service, I have a table and chairs which are fantastic.

L Ann

Kingsley SmytheOurs has arrived and I love it! Thank you

R Hammond

Kingsley SmytheGreat service and lovely furniture really please thanks

G Holmes

Kingsley SmytheThank you for my lovely new set – couldn’t resist buying the Bowood bench this morning too

K Gill

Kingsley SmytheWe have received our furniture today having ordered last week. We were so impressed with the quality and the service we have also bought a bench and two tables! Couldn’t recommend these guys high enough. Excellent quality and faultless service. Thank you!

A Naylor

Kingsley SmytheOur garden furniture has arrived and we would just like to say how delighted we are with it. As for quality, it's first class. We couldn't be happier. It really enhances the garden. A thankyou, also, to the two men who delivered it who were very efficient and and informative.

J Hall

Kingsley SmytheThank you for your help again Laura. Great to witness caring customer service in an era where it is in very short supply.

Colin

Kingsley SmytheJust a note to thank you so much for our fantastic table and chairs. We absolutely love them and can’t wait to use them - not for a while as currently snowing! I know it’s been a nightmare with stock difficulties and delays so very grateful to everyone for working over Bank Holiday to get them to us, and assembling them too.

F Phillipson

Kingsley SmytheJust a note to thank you for the safe delivery of the teak table and chairs. I am very pleased with them - all I need now is some fine weather!

D Newbrey

Kingsley SmytheWe have been so impressed by the customer service you and your colleagues have provided.

J Harding

Kingsley SmytheDear Laura, Just to say how pleased we are with the garden set you supplied recently. I delayed my thanks until it had run the family appreciation test. Passed with flying colours and well used in this heat wave. Your delivery team were most helpful. A good job well done. Thanks.

Jenny Ripper

Kingsley SmytheMy husband and myself have seen Kingsley Smythe at several shows and exhibitions and always take the time to go and say hello following our purchase back in 2016. We still love our furniture and see the team more as friends now than anything else. A lovely company run by lovely, hardworking people.

Elizabeth D

Kingsley SmytheGreat service and furniture nothing ever too much. Very professional friendly business. Have ordered more to compliment my existing furniture.

Nicola C

Kingsley SmytheAmazing quality and I highly recommend! The staff are polite and helpful and no garden is too big or too small, something to fit in every garden and make it feel like "home"

Charlotte N

Kingsley SmytheAmazing and outstanding quality of furniture I wouldn’t shop anywhere else. The staff are friendly and polite I received 5* customer service. Highly recommend Kingsley Smythe

Mrs C

Kingsley SmytheCannot fault this company! I recently purchased at the Ideal Home Show, I bought a teak table with 6 chairs, so perfect for my garden! Can’t thank the company enough! From the moment I walked onto the stand I have been blown away with the service! Thankyou to the Kingsley Smythe team for everything!

Natalie B

Kingsley Smythe... had fantastic customer service while we waited on a delivery date which was delayed but no fault of KS. Table a bit awkward to assemble but overall great value, excellent quality and would recommend to anyone wanting to purchase quality garden furniture.

Pete F

Kingsley SmytheAfter some searching and really positive supportive pre sales advice from the Kingsley Smythe team we purchased an extending teak dining table, 6 chairs, cushions and a parasol via E Bay. Luckily for us Kingsley Smythe comfortably beat their conservative delivery deadline and the in house delivery guys were on time and very helpful. Unfortunately for whatever the reason the parasol did not get included but once pointed out it arrived by courier very quickly. Product seems first class (early days!) and excellent pre and post sales support.

Miles H

Kingsley SmytheWe decided on impulse to buy new garden furniture. Obviously lots of places were closed due to lockdown, but a google search led us to Kingsley Smythe. We thought not seeing or trying before buying could be a risk, but we had no problems here. A few emails later we had sort of made the decision, then a quick phone call reassured us that we were choosing the right garden set for us! To save hassle, we drove to the warehouse to collect although delivery was an option. The staff were very helpful. It was lovely to deal face to face, whilst maintaining social distance of course. The quality of our furniture is fantastic. Couldn't have wanted anything better. The 200cm Starburst oval table is great for our needs, and complimented by 2 x two seaters and 2 chairs. Would highly recommend this lovely family run business....wherever you are in the UK!

David M

Kingsley SmytheWe ordered an extending 10 seat teak garden table with cushions and a parasol. I've been really impressed with the communication and service. The furniture was due to be delivered within a week but we had to push back the delivery date, which was managed really easily. The furniture itself is beautiful, good quality and heavy - great value for money

Sarah W

Kingsley SmytheGreat company and family run business. Ordered the 8 seater set which was delivered and assembled efficiently and looks great. The quality of the table and chairs is the best I have had and now looking to purchase a second set. Thanks for a professional 5 star service.

Mick E

Kingsley SmytheFantastic customer service and truly beautiful and top quality furniture. When purchasing my garden set, the service I received from start to finish was second to none. The delivery boys were professional and did a superb job. 100% would recommend this company to all and will be shopping again on your website soon.

Becca J

Kingsley SmytheWe ordered a 6 seater table and chairs set, they arrived a week later and are really good quality, couldn't be happier….We are extremely happy with our amazing patio set, and can't wait to show it off to people when we are allowed post COVID!

Alison E

Kingsley SmytheSo we had our furniture delivered about 8 weeks ago, 2 of the chairs have split Rang Kingsley Smythe and within a week 2 replacement chairs have been delivered. You simply cannot beat this service, whilst waiting for our delivery we were kept informed of any delays and offered a refund if would like one. You guys rock.

Steve P

Kingsley SmytheWe're maybe one of the lucky ones, but we got our furniture sooner than expected. A few small glitches, but nothing to take away our delight at the furniture. very well made and robust, especially the stacking chairs.

Alan J

Kingsley SmytheStunning furniture and very comfortable chairs

Sharon S

Kingsley SmytheI can’t fault these guys. Great products and amazing customer service. Wholly recommended!

James F

Kingsley SmytheBought our table last summer and really love it x customer service was excellent as well.

Catriona S

Kingsley SmytheHad our Beautiful Kingsley Smythe 6 seater Nobel table&chairs delivered a week ago&a Steamer lounger chair also. They look absolutley Beautiful in our garden,first class service from start to finish from Kingsley Smythe, even the delivery guys who we chose to assemble it&dispose of packaging for us were very pleasant &fantastic guys. We are just waiting for the delivery of our chair cushions&our parasol which we were told we should receive within the next week. A very nice company to do business with. Thank’s Kingsley Smythe.

Theresa W

Kingsley SmytheThe best teak furniture on the market, good delivery and assembly.

David D

Kingsley SmytheAmazing quality of furniture and fantastic customer service.

Diana S

Channel 4
Ideal Home Show
Nec
Gardeners World Live
Grand Designs London
Good Homes
Salon Prive
Channel 5